Privacy Policy for Yellow Springs Healthcare

At Yellow Springs Healthcare, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable U.S. privacy laws.

1. Our Commitment to Your Privacy

As a psychiatric and mental health care provider, we understand that your privacy and confidentiality are extremely important. We maintain strict safeguards to protect all patient records and personal health information. Your information will only be used or disclosed as described in this policy or as permitted or required by law.

2. Information We Collect

We may collect different types of information when you visit our website, contact us, or receive psychiatric services from our clinic.

Personal Information:

Name, address, email address, phone number, date of birth, and emergency contact details.

Health Information:

Information related to your mental health history, psychiatric evaluations, treatment plans, medication management, and clinical notes shared during appointments or through secure forms.

Billing Information:

Insurance provider details, payment information, and other billing-related data required for healthcare services.

Technical Information:

Non-identifiable information such as IP address, browser type, device information, and cookies when you interact with our website.

3. How We Use Your Information

Your information is used strictly for purposes related to providing psychiatric and mental health care services, including:

  • Providing psychiatric evaluation, treatment, and medication management.
  • Coordinating care with other healthcare professionals when necessary.
  • Contacting you regarding appointments, treatment updates, or billing inquiries.
  • Processing insurance claims and managing payments.
  • Complying with legal, regulatory, and healthcare requirements.
  • Improving our clinical services and website functionality.

4. How We Protect Your Information

Yellow Springs Healthcare uses administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our systems follow HIPAA security standards to ensure that your personal and health information remains secure. Access to patient information is limited to authorized healthcare professionals and administrative staff only.

5. Disclosure of Your Health Information

Your health information may only be used or disclosed under the circumstances permitted by HIPAA, including:

  • For Treatment: Sharing necessary information with healthcare providers involved in your care.
  • For Payment: Submitting required information to insurance companies for claims and reimbursements.
  • For Healthcare Operations: Internal activities such as quality improvement, staff training, compliance reviews, and administrative operations.
  • When Required by Law: Disclosure may be required for legal or public safety reasons such as court orders, abuse reporting, or public health requirements.
  • With Your Authorization: Any other use or disclosure of your information will require your written consent.

6. Your Rights Under HIPAA

As a patient of Yellow Springs Healthcare, you have several rights regarding your health information, including:

  • The right to access and obtain a copy of your medical records.
  • The right to request corrections or updates to your health information.
  • The right to request restrictions on how your information is used or disclosed.
  • The right to request confidential communication methods.
  • The right to receive a record of certain disclosures of your health information.
  • The right to file a complaint if you believe your privacy rights have been violated.

7. Cookies and Website Data

Our website may use cookies and analytics tools to improve website functionality and user experience. These tools collect general, non-identifiable information such as website traffic and visitor behavior. No personal health information (PHI) is collected through these tools.

8. Changes to This Privacy Policy

Yellow Springs Healthcare may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated policies will be posted on this page along with the revised effective date.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Yellow Springs Healthcare Email: info@yellowspringshealthcare.com Phone: +1 202-577-1004

You may also file a complaint with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights if you believe your privacy rights under HIPAA have been violated. Yellow Springs Healthcare will not retaliate against you for filing a complaint.

Effective Date: November 3, 2025